SASSA Status Check 2025: How to Track Your SRD Grant Application Online

The South African Social Security Agency (SASSA) was established in 2005 to manage and distribute social grants on behalf of the government. Its primary aim is to reduce poverty and provide financial support to vulnerable groups, including children, the elderly, and unemployed citizens. The Social Relief of Distress (SRD) R350 grant, introduced during the COVID-19 pandemic in 2020, has since become a crucial lifeline for millions of South Africans. As applications and payments are processed monthly, keeping track of your SASSA status check ensures transparency and prevents unnecessary delays in receiving assistance.

Why a SASSA Status Check is Important

Performing a SASSA status check is not just about curiosity; it ensures that your grant is being processed correctly. A status check helps beneficiaries:

Confirm whether their application was approved, pending, or declined.
Track payment dates for monthly disbursements.
Identify and resolve banking issues causing delays.
Stay updated on policy changes, such as means testing or eligibility requirements.

With millions relying on SASSA, being proactive with status checks can save time, reduce stress, and help you access your funds without unnecessary hurdles.

How to Do a SASSA Status Check Online

The official SASSA website is the most reliable platform to check your grant status. To perform an online check:

Visit the SASSA SRD website: https://srd.sassa.gov.za
Scroll to the “Check Status” section.
Enter your South African ID number and cellphone number used during application.
Click Submit to view your application progress.

This online method is fast, free, and available 24/7. For security reasons, always ensure you use the official website to avoid scams.

SASSA Status Check via WhatsApp

SASSA also allows beneficiaries to check their status through WhatsApp, offering convenience for those without regular internet access.

Steps:

Save 082 046 8553 as a contact.
Open WhatsApp and send the message “Hi”.
Follow the automated prompts and reply with your ID number and personal details.
The system will respond with your grant status update.

This method is widely used as it is data-light and accessible to millions of South Africans with mobile phones.

Using the USSD Code for Status Checks

For those without smartphones, SASSA provides a USSD service. Dial:

*120*3210# or *120*69277#
Follow the menu prompts to check your status.

This option is particularly useful in rural areas where internet connectivity is limited. It requires only a basic mobile phone, ensuring inclusivity for all citizens.

Checking SASSA Status on the Moya App

The Moya App, a free mobile application available on both Android and iOS, offers another way to track your SASSA status check.

Steps:

Download Moya App from the app store.
Navigate to the SASSA SRD section.
Enter your ID number and cellphone number.
View your latest status update.

Unlike traditional browsing, the Moya App provides data-free services, which is especially helpful for people with limited data access.

Key Details Needed for a Status Check

To perform a SASSA status check, beneficiaries need two critical details:

South African ID Number
Cellphone Number used during registration

Without these, the system cannot verify your application. It’s essential to ensure that your contact details are up-to-date with SASSA to avoid missed notifications and payment updates.

What Different SASSA Status Results Mean

When you perform a status check, you may encounter different results:

Pending: Your application is still under review.
Approved: Your application is successful, and payment will follow.
Declined: Your application did not meet eligibility requirements.
Reapplication Required: You need to reapply for the grant.
Payment Processing: Payment is being prepared for transfer.

Understanding these statuses helps beneficiaries know what steps to take next.

Approved but No Payment? What to Do

It’s common for applicants to see “Approved” but not receive payment immediately. This can happen due to:

Incorrect or outdated banking details.
Delays in verification with financial institutions.
High volumes of applications being processed.

In such cases, verify your bank details on the SASSA portal, or contact the call center at 0800 60 10 11. Patience is key, as processing can sometimes take several weeks.

Common Reasons for SASSA Declines

If your SASSA status check shows “Declined”, it may be due to:

Receiving other government benefits or income.
UIF (Unemployment Insurance Fund) registration.
Incorrect personal details during application.
Age or eligibility mismatch.

Each decline comes with a reason code, which helps you understand the issue and prepare for an appeal.

How to Appeal a Declined Application

Beneficiaries who believe their application was unfairly declined can lodge an appeal:

Visit the SASSA appeals website: https://srd.dsd.gov.za/appeals.
Enter your ID number and phone number.
Follow the prompts and submit the appeal within 90 days of the decision.

Appeals are reviewed by the Independent Tribunal, and outcomes are usually communicated within a few weeks.

Payment Dates and How to Track Them

SASSA publishes monthly payment dates for grants. Beneficiaries can:

Visit the official SASSA website.
Follow verified updates on Twitter/X and Facebook.
Use the status check portal, which often includes payment details.

It’s important to note that payment dates may vary by grant type and banking partner.

SASSA Status Check for SRD R350 Grants

The R350 SRD grant remains the most widely accessed grant in South Africa. Beneficiaries can check their status using:

SASSA SRD website
WhatsApp (082 046 8553)
Moya App
USSD codes

Given the high demand, status checks are crucial to avoid confusion about payment schedules and eligibility.

SASSA Status Check for Other Grants

Apart from the SRD R350 grant, SASSA manages several grants:

Child Support Grant
Old Age Pension
Disability Grant
Foster Care Grant

Beneficiaries of these grants can also perform status checks online or via call center support to monitor payments and renewals.

Tips to Avoid Delays in Payments

To ensure smooth grant payments:

Always keep your bank details updated.
Respond to SASSA SMS requests promptly.
Avoid multiple or duplicate applications.
Regularly perform a status check to catch issues early.

Proactive management of your grant application significantly reduces delays.

Fraud Prevention & SASSA Security

Fraud remains a serious concern. Beneficiaries should:

Use only the official SASSA website and numbers.
Avoid sharing ID or banking details with strangers.
Report suspicious activity to SASSA’s anti-fraud hotline.

SASSA has implemented advanced verification measures to protect beneficiaries from scams.

Future of Digital SASSA Services

SASSA is investing in digital innovation to improve service delivery. Future updates may include:

A dedicated mobile app for all grants.
Enhanced AI-powered fraud detection.
Real-time status notifications via SMS and push alerts.

These changes aim to make grant management easier and more transparent.

Internal Resources & Links for Beneficiaries

To stay informed, beneficiaries should bookmark:

SASSA SRD Website
Department of Social Development
SASSA Appeals Portal

These resources provide official, up-to-date information to avoid misinformation.

Conclusion and Final Thoughts

The SASSA status check is an essential tool for millions of South Africans who depend on social grants. Whether you’re receiving the SRD R350 grant or another form of support, performing regular checks ensures transparency, reduces delays, and helps you stay updated on your application. With multiple platforms available—online, WhatsApp, USSD, and the Moya App—every beneficiary can access their information with ease. Staying informed and proactive is the key to receiving your financial support without unnecessary obstacles.